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  Adjustable-Rate Mortgage FAQs
  
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  Understand and prepare for changes to your adjustable-rate mortgage.
  
  - Overview
• ARM FAQs
• What are my options?
• LIBOR index change
  
  ARM FAQs
  
  What’s the difference between a fixed-rate and adjustable-rate mortgage?
  
  With a fixed-rate mortgage, the interest rate and your monthly principal and interest payment stay the same throughout the life of your loan. With an adjustable-rate mortgage (ARM), the interest rate changes periodically and your payments may go up or down.
  
  Is an ARM loan the same as a variable-rate mortgage?
  
  Yes. The terms ARM (adjustable-rate mortgage) and variable-rate mortgage both refer to the type of loan where the interest rate changes periodically.
  
  How can I tell if I have an adjustable-rate mortgage?
  
  You can view your loan details on chase.com or in your original mortgage documents.
  
  View on chase.com
  
  1. Sign in to chase.com
• Select your mortgage loan from your accounts
  
  3. From the "Things you can do" menu select Account Details
  
  4. The "Loan type" field will indicate fixed or variable
  
  Review your original loan documents
  
  - The documents you signed when you closed on your loan include details about your loan type. If you have an ARM, you’ll see the length of the initial period and the adjustment period.
  
  How is the interest rate calculated?
  
  - An index is a benchmark used to determine a baseline interest rate. Every ARM loan is tied to an index. The index for your ARM is listed in your original loan documents.
• Margin is a fixed percentage that is added to the index rate to calculate the new interest rate.
• Index + Margin = Interest Rate.
  
  How will I know when my interest rate will change?
  
  There are a few ways to stay informed about interest rate changes.
  
  1. Sign up for our Adjustable-Rate Mortgage payment adjustment alert. You get to choose how you want to receive each notification-primary email, text (SMS) or both.
• We’ll send information about changes to your interest rate or monthly payment.
  
  How is my principal payment amount calculated when my interest rate adjusts?
  
  When your interest rate adjusts, we also calculate the amount of your monthly payment that will be applied to principal-which is the remaining balance on your loan. To do this, we determine the principal payment amount needed to pay off your remaining balance by the loan maturity date, while taking into account the new interest rate and the need to maintain equal payments.
  
  What’s the difference between my interest rate effective date and my payment effective date?
  
  The interest rate effective date is the day your interest rate will change, while the payment effective date indicates the day your new payment is due. Your payment change date is usually one month after your interest rate effective date.
  
  Is there a limit on how much my interest rate can increase?
  
  Yes. ARM loans have a rate limit indicating the maximum interest rate for the length of the loan, as well as the maximum amount your interest rate can increase with each adjustment. Your rate limit information is included in the notices we provide when your rate adjusts. You can also find this information in your original loan documents.
  
  Can my ARM payment effective date be postponed?
  
  No. If you’re concerned about your ability to make your payment and are interested in a new mortgage loan, explore your options here. If you’re experiencing financial difficulty, view our mortgage assistance options.
  
  Will my automatic payment automatically adjust when my new payment goes into effect?
  
  Yes. If you have automatic payments set up, even if the money comes from a bank other than Chase, your monthly payment amount will automatically adjust.
  
  What do I do if I can’t afford the new payment?
  
  If you’re concerned about your ability to make your payment and are interested in a new mortgage loan, explore your options here. If you’re experiencing financial difficulty, view our mortgage assistance options.
  
  Can I make an additional principal payment to reduce my new payment amount?
  
  Yes. When your new payment is calculated, we complete a new loan amortization schedule. This amortization uses the principal you’ve paid and your new interest rate to calculate your new payment amount. Any additional principal reflected on your account before the amortization is complete will be included in your new payment calculation.
  
  I made a large principal payment. Why wasn’t it reflected in my new payment calculation?
  
  In order for an extra principal payment to be reflected in your new payment amount, it must be received before your new payment is calculated. If your principal payment was posted after this occurred, it will be included the next time your interest rate adjusts.
  
  My statement used to show options for paying my loan off faster. Why are these gone now?
  
  Your statement will reflect the payment options that are available for your account based on the length of your loan and account balance. Once an option is no longer feasible, it is removed. For example, you’ll no longer see options for paying off your loan in 15 years if you have less than 15 years left.
  
  The interest rate went down, so why did my payment increase?
  
  When your interest rate adjusts, your new payment amount is calculated based on principal and interest. An interest rate decrease can reduce the amount of interest you pay each month. However, the principal payment portion is determined by calculating the monthly amount needed to pay off your remaining balance in equal payments by the maturity date. Your principal payment amount can increase if additional funds are needed to pay off your remaining balance.
  
  For the Adjustable-Rate Mortgage (ARM) product, interest is fixed for a set period of time, and adjusts periodically thereafter. At the end of the fixed-rate period, the interest and payments may increase according to future index rates. The APR may increase after the loan closes.
  
  All home lending products are subject to credit and property approval. Rates, program terms and conditions are subject to change without notice. Not all products are available in all states or for all amounts. Other restrictions and limitations apply.
  
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  We offer a variety of mortgages for buying a new home or refinancing your existing one. New to homebuying? Our Learning Center provides easy-to-use mortgage calculators, educational articles and more. Our ultimate guide for first-time homebuyers gives an overview of the process from start to finish. And from applying for a loan to managing your mortgage, Chase MyHome has everything you need.
  
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  Whether you're determining how much house you can afford, estimating your monthly payment with our mortgage calculator or looking for preapproval for a mortgage, we can help you at any part of the home buying process. See our current mortgage rates, low down payment options, and jumbo mortgage loans.
  
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  Affordability
  
  Our affordable lending options, including FHA loans and VA loans, help make homeownership possible. Check out our affordability calculator, and look for homebuyer grants in your area. Visit our mortgage education center for helpful tips and information. And from applying for a loan to managing your mortgage, Chase MyHome has you covered.
  
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  About Chase
  
  Chase serves millions of people with a broad range of products. To learn more, visit the Banking Education Center. For questions or concerns, please contact Chase customer service or let us know at Chase complaints and feedback.
  
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